Return & Exchange Form (Rev 2.0-9/04)
  • Print and complete all sections of this form. The name and address is where we should send the receipt or exchange.
  • Indicate if you would prefer a refund or an exchange. If exchange, let us know what you'd like by completing the exchange information section.
  • Pack and seal your return securely (in the original package if possible) and include this page and the original receipt. We've provided a return label for your convenience. Packages must be returned prepaid-we cannot accept C.O.D. deliveries.
CUSTOMER INFORMATION:

 FIRST NAME:___________________LAST NAME: _________________________

 ADDRESS:__________________________________________________________

 CITY: _____________________  STATE: __________ ZIP CODE: _________

 EMAIL: ___________________________________

 TELEPHONE:  ( ___ ) _____ - _________

CREDIT CARD INFORMATION:

 NAME ON CARD: ___________________________ CARD TYPE: _________________

 CREDIT CARD NO. _________________________ EXP. DATE: ____________

ORDER INFORMATION:

 INVOICE NUMBER: ___________________      DATE ON INVOICE: ____________

 DATE PACKAGE RECEIVED BY CUSTOMER: __________________

RETURN INFORMATION:

 RETURN TYPE (check only one):   Refund ________  or  Exchange _________

 REASON FOR RETURN: ____________________________________________________

_______________________________________________________________________ EXCHANGE INFORMATION (Fill out if indicated Exchange above):
ORIGINAL ITEMS RETURNED:   Item ID Item name/description Qty Price
1        
2        

NEW ITEMS REQUESTED:   Item ID Item name/description Qty Price
1        
2        

FOR OFFICE USE ONLY (CUSTOMER - DO NOT FILL!):

Date received by customer: ___________
Date received from customer: ___________
Date shipped to customer: ___________

Amount credited to customer: ___________
Amount charged to customer: ___________
New order/invoice number: ___________

Notes: